
Resiliency is the ability to not only bounce back after adversity, but also to surge in times of opportunity. Resiliency combines qualities and skill sets that strengthen both agility and innovation.
Rigidity, on the other hand, is a stagnant response to change and adversity. Rigid organizations rarely benefit from problems and see solutions as a one time occurrence. Rigid organizations do not regularly consult stakeholders and often make decisions in a bubble.
Resilient organizations:
- Find opportunity in problems and solutions
- Embrace change, and know how to facilitate it!
- Will not say - "That is the way we have always done things around here"
- Understand the success and failure is part of the same process of growth
- Continuously learn and develop
- Conduct regular strategic planning sessions
- Strengthen social and organizational networks
- Communicate, listen, and communicate again (then repeat)
- Consult with stakeholders regularly and adapt as is required.
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